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Haining Happy Leather - Sleep Sofa unable to open

5.0
Details
Haining Happy Leather - Sleep Sofa unable to open
Haining Happy Leather - Sleep Sofa unable to open
Haining Happy Leather - Sleep Sofa unable to open
Haining Happy Leather - Sleep Sofa unable to open
We rarely used the sleep sofa. It was purchased for occasional use when we had extra guests visiting. It is very difficult to open and impossible to close. There was nothing in the instructions that said it should be lubricated from time to time. When I googled servicing of sleep sofas, the instructions were that it should be greased. It has always been very difficult to open. Now it is not only difficult to open but impossible to close.
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Review
#1631702 Review #1631702 is a subjective opinion of poster.
Product
Haining Happy Leather Sofa
Pros
  • Way they looked in the store
Reason of review
Damaged or defective
Loss
$2900
Preferred solution
Let the company propose a solution

Haining Happy Leather - But it is Value City Furniture they have no papers on it how to clean it or turn off any of the lights

2.0
Details
I called the store so that I could get information they have none I’m afraid because of all the lighting is in charge of this on it can someone please tell me who can I contact the name of the maker is Jackson company I can’t get any information from the store I purchased it in order to have any papers this is $3000 that I spent and I can’t get any information please help
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Review
#1703147 Review #1703147 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$2900
Preferred solution
Full refund

Haining Happy Leather - Not happy

2.6
Details
I have been trying to get in touch with this company over 3 months and no reply. Terrible service no way of contacting them or getting anyone to contact you back.
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Review
#1671286 Review #1671286 is a subjective opinion of poster.
Product
Haining Happy Leather Recliner
Pros
  • Way they looked in the store
Cons
  • No customer service
  • Warranty issues
Reason of review
Warranty issue
Loss
$1200
Preferred solution
Replace motor or assign a company to repair

Haining Happy Leather - Electronics In recliner burned

1.0
Details
Haining Happy Leather - Electronics In recliner burned
Haining Happy Leather - Electronics In recliner burned
Only sixteen months old and electronics burned up and melted. Was able to get controller out of sofa just before it started to flame up and catch sofa on fire. A lot of smock damage
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Review
#1635942 Review #1635942 is a subjective opinion of poster.
Product
Haining Happy Leather Recliner
Cons
  • No customer service
Reason of review
Warranty issue
Loss
$950
Preferred solution
Let the company propose a solution

Haining Happy Leather - Horrible Leather Quality

Haining Happy Leather - Horrible Leather Quality
Haining Happy Leather - Horrible Leather Quality
I bought a black leather sofa and loveseat combo, both of which started peeling just a few years of owning them, most notably the loveseat, which is peeling BADLY. I bought a protection plan, but the company refuses to cover this issue as they deemed it a manufacturer's defect.
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Review
#1544107 Review #1544107 is a subjective opinion of poster.
Product
Haining Happy Leather Sofa
Cons
  • Poor leather quality and bad peeling after only a few years
Reason of review
Bad quality
Loss
$1500
Preferred solution
Full refund

Haining Happy Leather in Scotchtown, New York - Cheapest *** ever

Wood in frame is garbage. $5000 couch from bobs is useless. Bobs furniture and guardian are scam artists. Made in China. Need I say more?
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Review
#1478836 Review #1478836 is a subjective opinion of poster.
Product
Haining Happy Leather Recliner

Haining Happy Leather in New Orleans, Louisiana - Pissed por material

1.1
Details
Haining Happy Leather - Pissed por material
We bought sofa love seat and reclyner over 1999$ now less than 2 years all is peeled the suppossed leather peeled i kept it moist and clean with its cleaner every month now we had to buy mew furniture wow what a rip off some could give at least half the money less than 3 for warranty now no one takes resposibility
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Review
#1427951 Review #1427951 is a subjective opinion of poster.
Product
Haining Happy Leather Sofa
2.2
Details
Bonded leather "Happy Leather" is made by shredding leather scraps and leather fiber, then mixing it with bonding materials. The mixture is next extruded onto a fiber cloth, or paper backing, and the surface is usually embossed with a leather-like texture or...
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Review
#1313510 Review #1313510 is a subjective opinion of poster.

Haining Happy Leather - Recliner tips over backwards!

1.1
Details
Recliner has flipped backward several times ! Dangerous product! Company will face several lawsuits regarding this if not fixed.
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Review
#1276411 Review #1276411 is a subjective opinion of poster.

Haining Happy Leather - Peeling

4.1
Details
Haining Happy Leather - Peeling
the peeling was not covered by warranty though we were told the warranty covered all for 7 years.
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Review
#1198832 Review #1198832 is a subjective opinion of poster.
Product
Sofa
Reason of review
Warranty issue

Contact Haining Happy Leather Customer Service

Mailing Address:
Haining Happy Leather Co Ltd
100 Longxing Road, Haining Shi
Jiaxing Shi, Zhejiang Sheng 314400
China
All Haining Happy Leather Contacts

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I feel Haning Happy Leather Co. know the quality of their leather. I don’t even think it’s leather, but advertised leather. I’ve only had the chair 2 weeks & the next day I started seeing like tiny *** marks. As my husband sat in it( which it is very comfortable) the...
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Review
#1182716 Review #1182716 is a subjective opinion of poster.
Product
Haining Happy Leather Recliner
Reason of review
Bad quality